Terms of Service

Last Updated: 24/09/2026

Welcome to UK My Scents Ltd. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. About Us

"UK My Scents Ltd", "we", "us", and "our" refer to UK My Scents Ltd and its website, products, and services.

These Terms of Service govern your use of our website and any purchases made through it.

2. Acceptance of Terms

By accessing our website, browsing our products, or placing an order, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian to use this website.
• The information you provide is accurate and complete.
• You agree to comply with these Terms of Service.

3. Products and Product Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However:

• Colours may vary depending on your device or screen settings.
• Fragrance perception is subjective and may differ from person to person.
• Product images are for illustration purposes only.
• Minor variations in product appearance, colour, weight, packaging, or presentation may occur.

Such variations do not constitute a fault.

4. Inspired-By Fragrances Disclaimer

Certain products sold by UK My Scents Ltd may be inspired by popular designer, luxury, or niche fragrances.

Any reference to a designer, brand, fragrance, or trademark is made solely to assist customers in identifying scent characteristics.

UK My Scents Ltd is not affiliated with, endorsed by, authorised by, sponsored by, or connected with any designer brand, manufacturer, or trademark owner.

All trademarks, brand names, and copyrights remain the property of their respective owners.

5. Pricing and Payment

All prices displayed on our website are shown in Pounds Sterling (£).

We reserve the right to amend pricing at any time without prior notice.

Payment must be received in full before an order is processed or dispatched.

6. Pricing Errors

Whilst we take reasonable care to ensure pricing accuracy, errors may occasionally occur.

If a product is listed at an incorrect price due to a typographical, technical, administrative, or system error, we reserve the right to cancel the order and provide a full refund of any amounts paid.

7. Order Acceptance

Submission of an order does not constitute acceptance of that order.

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to circumstances involving:

• Product availability issues.
• Suspected fraud.
• Incorrect pricing.
• Incorrect product information.
• Abuse of promotional offers.
• Breach of these Terms of Service.

If your order is cancelled after payment has been taken, a full refund will be issued to the original payment method.

8. Shipping and Delivery

Delivery times shown on our website are estimates only and are not guaranteed.

Whilst we aim to dispatch orders as quickly as possible, delays may occasionally occur due to carrier delays, adverse weather conditions, industrial action, customs processing, high demand, or circumstances beyond our control.

UK My Scents Ltd shall not be held liable for delays caused by postal or courier services once an order has been dispatched.

Please refer to our Shipping Policy for full details.

9. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

For hygiene, health protection, and product integrity reasons, certain products may not be eligible for return once opened, tested, used, or unsealed.

Please refer to our Returns & Refunds Policy for full details regarding cancellations, returns, refunds, and damaged items.

10. Product Safety

Customers are responsible for reviewing all product information, ingredient listings, usage instructions, safety warnings, and allergen information before use.

UK My Scents Ltd products are intended for their specified purpose only and should be used strictly in accordance with any instructions provided.

Customers should discontinue use immediately if irritation, discomfort, or an adverse reaction occurs.

Whilst we take every reasonable care in the manufacture and sourcing of our products, UK My Scents Ltd cannot be held responsible for allergic reactions, sensitivities, or adverse effects resulting from ingredients that have been clearly disclosed or where a customer has failed to review product information before use.

Customers with known allergies, sensitivities, respiratory conditions, skin conditions, or other medical concerns should carefully review product ingredients before purchasing or using any product.

All products should be kept out of reach of children and pets unless specifically stated otherwise. Products should be stored in a cool, dry place away from direct sunlight, heat sources, and open flames.

Wax melts, room fragrances, diffusers, bath products, and other home fragrance products should never be left unattended while in use and should always be used in accordance with the manufacturer's safety instructions.

UK My Scents Ltd shall not be liable for damage, injury, or loss arising from misuse, improper storage, failure to follow safety instructions, or use of products in a manner for which they were not intended.

11. Limitation of Liability

To the fullest extent permitted by law:

• UK My Scents Ltd shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
• Our total liability in connection with any order shall not exceed the amount paid for the relevant product or products purchased.

Nothing in these Terms excludes or limits any consumer rights or statutory protections available under the laws of England and Wales.

12. Website Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorised access to the website or its systems.
• Introduce viruses, malware, or harmful code.
• Interfere with the operation, security, or functionality of the website.
• Use automated systems to access or extract data from the website without permission.
• Copy, reproduce, or distribute website content without permission.

13. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Product descriptions
• Images
• Graphics
• Text
• Website design
• Marketing materials

is the property of UK My Scents Ltd and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

14. Third-Party Links

Our website may occasionally contain links to third-party websites.

UK My Scents Ltd is not responsible for the content, policies, products, services, or practices of any third-party websites.

Accessing third-party websites is done at the user's own risk.

15. Changes to These Terms

We reserve the right to amend or update these Terms of Service at any time.

Changes shall become effective immediately upon publication on our website.

Continued use of the website following any updates constitutes acceptance of the revised Terms of Service.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact UK My Scents Ltd via the Shopify Inbox chat facility available on our website.

Company Information

UK My Scents Ltd
Company Number: 17387765 Registered in England and Wales

Safety Information: Please read all product information and ingredient details before use. If irritation occurs, discontinue use immediately. Keep products out of reach of children and pets. Always follow the safety instructions provided with your purchase.